(article) In Japan, Chinese tourists are a welcome boost — if a loud, messy one

You can find the article at:
http://www.washingtonpost.com/world/asia_pacific/in-japan-chinese-tourists-are-a-welcome-boost--if-a-loud-messy-one/2015/02/19/ef650636-b0b4-11e4-bf39-5560f3918d4b_story.html



By Anna Fifield, February 20 at 10:01 PM

A tour guide holds a flag while leading a group of Chinese tourists wearing rental kimonos at the Kiyomizu-dera temple in Kyoto. Chinese visitors are flocking to Japan in search of fresh air and safe food, buoying the local economy. (Tomohiro Ohsumi/Bloomberg)ion

SAPPORO, JAPAN — Chinese tourists come to Japan for the sushi and for the shopping. But increasingly, they’re also coming for one thing that money can’t buy: fresh air. 

“The blue sky and the clean air are great. They’re something we don't have at home,” said Xu Jun, an agent for a steel trading company from Guangzhou, a huge manufacturing city in southern China that is blighted by pollution. Xu was visiting the northern Japanese island of Hokkaido this month.

Over the previous two weeks, the Xu family had been to outdoor hot springs, taken an ice-breaker ship along the frozen coast and spotted some of the island’s famous wild red-crowned cranes.

They, like several million other Chinese, are beating a path to Japan.

The number of tourists coming to Japan from China went up 83 percent last year, compared with the year before. That put China in third place, behind only Taiwan and South Korea, as a source of visitors.

Promotional signs written in Chinese are displayed at a store in Tokyo. Japan is aiming to boost the number of visitors who come to the country to 25 million by 2020. (Akio Kon/Bloomberg)

This is despite the political tensions between the two countries over disputed territories and an official Japanese attempt to play down its wartime aggression against neighboring countries, including China.

Tokyo is perennially popular, with its glitzy shopping districts and Disneyland resort, but in winter, about half the Chinese tourists visiting Japan go to Hokkaido, a sparsely populated island renowned for its wide-open spaces and top-notch — and safe — seafood.

Visitor numbers have skyrocketed since the 2008 release of the Chinese movie “If You Are the One,” which showcased Hokkaido’s natural beauty.

“The first thing Chinese people do after they land is to breathe deeply,” said He Wenfan, of the Japan Tourism Board’s Chinese-language Web site. “People say, ‘I can finally breathe!’ ”

Last week, they came in droves to Sapporo, Hokkaido’s capital, for the city’s snow festival, where Japan’s underemployed soldiers had built massive sculptures — think “Star Wars” and cartoon characters — out of blocks of ice. At seemingly every sculpture and at every food stall selling steaming bowls of ramen noodle soup, Chinese could be heard.

Connie Tsoi and her husband came to Sapporo to see the snow festival. Asked if she’d ever been to China’s own well-known festival, in the northern city of Harbin, Tsoi scrunched up her face and waved around the cheese tart she was eating. “No! Never!” she said. “It’s so dirty. Japan is so much cleaner, and the people here are so nice.”

Hokkaido’s ski resorts of Rusutsu and Niseko enjoyed another influx this week during the Chinese New Year holidays.

One of the draws for Chinese tourists is the decline in value of the Japanese yen, which once made the country prohibitively expensive. “The taxis and the food are a little bit more expensive than China — maybe 20 percent more expensive — but everything else is about the same,” said Yuan Xiang of Shanghai, who was spending all of his first visit to Japan in Hokkaido, most of it skiing.

Of all the visitors, the Japan Tourism Agency estimates that Chinese tourists are the biggest spenders. They shelled out about a quarter of the $17 billion that foreign tourists spent in Japan last year — or about $2,000 each. 

Grin and bear it

The 2011 Fukushima earthquake and tsunami had an impact on tourism, but political issues are just as seismic. Flare-ups over a string of disputed islands, and politicians’ visits to the Yasukuni shrine, which China and Korea see as honoring Japan’s war criminals, take their toll on tourism.

“We suffer a noticeable drop every time, so we are nervous every summer,” said He, of the tourism board, referring to the period in August marking the end of World War II, a traditional time for politicians to visit Yasukuni. (Prime Minister Shinzo Abe did not visit the shrine last year, instead sending an offering with an aide.)

Shopping at a multistory electronics store here, Xu certainly wasn’t letting the political tensions cramp his vacation style.

“It doesn’t bother me,” he said while perusing $800 cameras in the store, which accepts Chinese debit cards, is staffed with Chinese-speaking clerks and was packed with Chinese tourists buying everything from rice cookers to beauty products.

In a country still struggling to emerge from two decades of on-again, off-again recession, this foreign money is welcome. But it is often accepted through gritted teeth.

Japan is a nation famous for its culture of exacting politeness and adherence to a multitude of rules encompassing elevator etiquette and buffet behavior. And Chinese tourists, well, seldom let such rules constrain them.

A common complaint is that they are too loud and that they are not considerate of the people around them.

“They take home as much free stuff as possible once they hear it’s free, like brochures,” Tokie Shimomura, a tourist desk volunteer in Sapporo, said of Chinese visitors. “They let their children climb up on a train seat with their shoes on. Japanese people would stop them or have them take off their shoes.” 

This bad reputation abroad isn’t escaping notice at home. China’s president, Xi Jinping, last year told his compatriots to improve their manners when traveling.

 

In “Ramen Alley,” a narrow strip of tiny restaurants here, Chinese tourists come to slurp up bowls of Sapporo’s special noodle soup, which comes with a large square of butter sitting on top of a mound of corn.

In one eight-seat joint, the owner rattled off a list of complaints about Chinese customers, like the ones who come in to drink beer and then pull out their own snacks, often leaving the wrappers strewn over the floor.

But he, like other business owners, has to suck it up, like a bowl of ramen.

“The tourism business wouldn’t survive without Chinese customers, so we don’t want to complain about them,” he said, speaking on the condition of anonymity to avoid antagonizing those very customers.

“It’s 50/50, give and take. We appreciate them coming, but we wish that they would come with a little more cultural awareness.”

Yuki Oda contributed to this report.